Pre-paid sim cards
Using yourSIM card from home or from any other NON-Austrian phone company can be extremely expensive and will result in a very unpleasant surprise when you’re receiving the phone bill. Get an Austrian SIM card as quickly as possible!
If you don’t know the number which is calling you, always say your last name. Picking up and saying “Hello” or even only “Ja” (Yes) is considered to be rude.
Dialing numbers can be confusing in Austria. If you want to be on the safe side, simply dial the whole number (including the country code and any other area prefix).
Austrian country code is: 0043
Area code for Viennese landline numbers is: 01
Codes for mobile phones: 0664, 0650, 0676, 06991, 0677, etc.
Example: calling a Viennese landline: 0043 1 53…
calling an Austrian mobile phone: 0043 650 44…
Save the numbers in your phone with the correct code, so that you’ll never be mistaken!
Incoming calls are always free.
Generally you do not need an ID-card or any other document to buy a prepaid card. However, some providers offer monthly plans, which are normally even more cost efficient, if you register with a valid ID and an Austrian bank account (get your free-of-charge bank account here).
All prepaid cards are anonymous, unless you register your number. Usually the SIMcard does not need to be activated. You can simply put it in your mobile phone and start talking. Topups can be bought in all supermarkets, post offices, tobacco shops, ATMs, at one of many E-money universal payment machines or simply online. Mostly the activation code is just printed on the receipt.
Here is a list of some important emergency phone numbers
Euro- Emergency 112
Police – Emergency 133
Fire – Emergency 122
Ambulance – Emergency 144
If you are sick and need help, call:
Help line 142
Emergency service for poisoning 01 / 406 43 43
If your car breaks down, call: